Reference

Read These Terms Before You Open an Account

These terms set out the rules that apply when you create and use a tkbd6 account, including how deposits via bKash, Nagad, and Rocket are handled and what conduct we expect.

Account eligibility rulesbKash, Nagad, Rocket wallet termsDispute and closure processRegional access conditionsAccount conduct standards
tkbd6 Read These Terms Before You Open an Account
HOW WE OPERATE

How We Handle Your Account Under These Terms

Account Security

Your account is protected by password and OTP verification on login. We never ask for your PIN via chat. If you suspect unauthorised access, contact support immediately to lock the account.

Data Retention

We retain account records — including wallet transaction history for bKash, Nagad, and Rocket — as required by these terms and applicable law. You can request a summary via support.

Dispute Process

If you disagree with a transaction outcome or account decision, raise it through live chat or email within the window stated in these terms. We review and respond with a written decision.

Account Closure Requests

You can request account closure at any time by contacting support. Pending wallet balances are processed to your registered bKash, Nagad, or Rocket number before closure is confirmed.

REACH US DIRECTLY

Contact Us About These Terms

Live Chat Open the live chat widget inside your account dashboard to ask about any term or clause. Our team responds directly — no ticket queue for account-level questions.
Email Support Send detailed term-related queries or formal requests to our support email. Include your registered account ID so we can locate your record and respond precisely.
Account Help Centre The help section inside your account covers common terms questions — wallet rules, account suspension steps, and how to request account closure — without needing to contact us.

Terms Questions We Get Most Often

These are the questions we see most around account terms, wallet rules, and eligibility. If something here does not cover your situation, use the contact paths above.

Yes. Any deposit made through bKash, Nagad, or Rocket is governed by these terms alongside the respective wallet provider's own conditions. Both sets of rules apply to each transaction.

Access depends on your local law and whether your region qualifies as an eligible area. We do not confirm eligibility on your behalf — check what your local regulations permit before opening an account.

We may suspend or close your account and withhold balances pending a review. We will communicate the reason and, where allowed, give you the opportunity to respond before a final decision.

Contact support via live chat or email with your account ID. We will provide a summary of the data we hold on your account, including wallet transaction records, within a reasonable time frame.

We may update these terms at any time. We aim to notify you via your registered account before material changes take effect. Continuing to use the account after the update means you accept the new version.

No. Account balances and wallet funds on tkbd6 are non-transferable to any third party. Withdrawal is only to your own registered bKash, Nagad, or Rocket number used on the account.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.